How do I create my profile?

For first-time users, click Create New Student Profile to create your own username, password, and profile. This step is required. Your login and password will not work unless you use this to create a new noncredit profile with us. If you have additional questions, please call (815) 455-8593 for assistance.

How do I know what type of profile to create?

There are two types of profiles, Student and Household.

• The Student Profile should be used for single, individual users (both personal and professional) who wish to register. This person would not likely be responsible for signing up other family members for classes.
• The Household Profile should be used for individuals (usually personal) that would be responsible for signing up children - or any other family member. If you think it is likely that you'll sign someone else in your household up for classes in the future, start a household profile. When registering, you will always be prompted to choose which member(s) of the household to register for each class. All receipts and confirmation can go to Head of household via one email address (select No Email for additions), or you may provide separate contact info for each additional individual.

Can my Student Profile be changed to a Household Profile?

Yes, your existing student profile can be converted to a household profile so that you may register other members in your household. Contact us at (815) 455-8593 or shahcenter@mchenry.edu with your request.

How do I update my profile?

You may update your student profile at any time. After signing in, select Menu, then My Profile, then Edit Profile at the top of the page. You may update any of your profile fields. When you are finished, scroll to the bottom of the page and click Submit.

How do I change my password?

After signing in, select Menu, then My Profile, then Edit Profile at the top of the page.

What if I forgot my password?

Click on Forgot your password from the sign-in page. You will be required to enter your username and email address. If you do not know this information contact us at (815) 455-8593, be prepared to verify your information.

Can I register for a class that is full?

All classes have a maximum class size and for specific reasons, we must adhere to that maximum number. For example, a computer class is limited in size by the number of computers available in that room.

What is the refund policy?

A class registration canceled by a participant or employer one business day in advance is subject to a full refund or the tuition may be applied to enrollment in another class. No refund will be issued for classes dropped on or after the class start date. To withdraw your registration please call (815) 455-8593.

Class changes and cancellations

McHenry County College makes every effort to maintain the schedule of classes as announced. However, we reserve the right to change or cancel classes when necessary without previous announcement If this occurs, a notification will be made to all those registered. If a class is canceled, all registrants will receive a refund or be allowed to transfer to a different class section. All class changes will be reflected on our website.

Release Waiver

It is understood that class participation is voluntary and McHenry County College is not responsible for injury or accidents and all liability against them is waived.

Is there a minimum age for students in classes?

Generally, students age 16 or older are permitted to register for adult classes. Students under the age of 16 may enroll at the discretion of the program coordinator. Please call us at (815) 455-8593 with any questions.

Where can I get directions to my class location?

Directions to your class location are found in the confirmation letter sent at the time of your registration. You may also sign in, select Menu, then My Profile, click on Current Registrations, then select the location.

How do I print a receipt?

To print a receipt, sign in, select Menu, and select My Transactions and locate the class. Under Action, select Print View and print your receipt.

What is your Privacy Policy?

McHenry County College is committed to protecting your privacy online. All personal information is kept strictly confidential and will not be shared with a third party for any reason. We may use the information collected to contact you regarding course information, promotional updates, new course information, or upgrades to the website. You may unsubscribe from these promotions, at any time by using the "unsubscribe" link in the footer of any promotional email. Also, we do not store your payment information on our website.

When are registration fees due?

Full tuition must accompany your registration. To guarantee placement in a course, online payment may be made by Visa, Discover, MasterCard, or American Express through our secure electronic payment site.

If your registration will be paid by an employer or other agency, you may register and Request Company Payment but you are not guaranteed a place in the class until payment is authorized by that Company. Contact us at (815) 455-8593 with any questions.

How will I know if I get into a class?

As you register yourself online, you will be able to see whether there is still space available in a class. Once you complete the necessary payment information, you are registered and will receive an email confirmation within 24 hours.

If you register by mail or phone, you will receive confirmation as soon as your registration and payment are processed.

Can a class be canceled due to low enrollment?

If we need to cancel a class due to low enrollment, we will notify you as soon as possible before the class is scheduled to begin. You will receive a full refund of your tuition or may transfer to another class of your choice, as space allows.

What happens in case of inclement/severe weather?

Announcements regarding closings are broadcast on local radio and television stations and social media. You may also check our website at www.mchenry.edu for closings or cancellations. We will make every effort to reschedule impacted classes.